Align your software infrastructure with core objectives to meet or exceed your intended service levels.
✓ Automate manual functions, improve productivity and accelerate throughput
✓ Give your staff the tools that will allow them to excel
✓ Improve the efficiency of the entire operation
✓ Position your organization for service growth
Ensure your day-to-day procedures reflect the way you do business to maximize staff productivity.
✓ Set a structure of consistency and excellence
✓ Establish a baseline for staff performance measurement
✓ Improve efficiency, task ownership, and staff communication
✓ Position your business to scale or improve the optics to sell
Simplify your processes, making your operation more efficient and cost effective.
✓ Ensure your resources are allocated wisely to work smarter not harder
✓ Eliminate unnecessary steps and correct error-prone processes
✓ Create a culture that encourages employee engagement in process improvement
✓ Position your operation to be more responsive to your customer’s needs
Mandi Ellefson ~ CEO, Hands Off CEO
“Carolyne has become a valuable member of our team. We were having challenges with client onboarding taking up too much of my time and mistakes costing us money and making us look bad. The steps were all in my head and I knew I needed a better system so that I could share the load. But it was near impossible to do it on my own.
Carolyne swiftly took over and re-engineered our client onboarding process. This will double my personal capacity so I can confidently bring in more clients. This is exactly what we needed to prepare to 4X the company this year. Our client lifetime value has increased considerably, and the work Carolyne has done will help us support our 83% re-enrollment rate as we continue to rapidly grow.
I highly recommend Carolyne in any of her specialties. She is experienced, and you can trust her to always follow through with impeccable integrity.”
Start with a 30-minute Consultation Call
About Carolyne Simi
Project Management is in my bones. It’s what I’m wired to do.
I spent 35 years as a professional Project Manager in the Information Technology space for major Financial Institutions in San Francisco and New York City. It was a good profession while I was an employee of those big banks but an even better profession when I found the courage to launch my own independent consultancy in 1999. That became my first training ground as an entrepreneur.
During those indie consultant days, I would walk into a NY client’s office not knowing their business or their staff. I had to quickly find a way to fit in, figure out what needed to be done, by when, by whom, get the plan established/agreed and then start marching down the implementation isle with a team that technically didn’t report to me. These were complex system implementations affecting one or more departments. When the project finished, I was off to the next client.
Then there came a time when I found myself wanting something different; I wanted a change. I decided to move into Coaching as a career which is when I opened Create Your Encore. But, after a few years, I realized the Project Management skills that served me well in my corporate days were calling me back; this time to serve the growing entrepreneurial community. That’s when I started Your Project Planner.
What you’ll find in Your Project Planner.com is a seasoned, professional Project Manager who has been an entrepreneur for many years and understands what Small Business Owners are up against.
I’m passionate about helping you flourish and create the business of your dreams.