Align your software infrastructure with core objectives to meet or exceed your intended service levels.
✓ Automate manual functions, improve productivity and accelerate throughput
✓ Give your staff the tools that will allow them to excel
✓ Improve the efficiency of the entire operation
✓ Position your organization for service growth
Ensure your day-to-day procedures reflect the way you do business to maximize staff productivity.
✓ Set a structure of consistency and excellence
✓ Establish a baseline for staff performance measurement
✓ Improve efficiency, task ownership, and staff communication
✓ Position your business to scale or improve the optics to sell
Simplify your processes, making your operation more efficient and cost effective.
✓ Ensure your resources are allocated wisely to work smarter not harder
✓ Eliminate unnecessary steps and correct error-prone processes
✓ Create a culture that encourages employee engagement in process improvement
✓ Position your operation to be more responsive to your customer’s needs
Nate Kievman ~ CEO, Linked Strategies
“Writing procedures for a growing virtual team isn’t easy but that was the assignment I handed to Carolyne. What she handed back to me was my entire client-facing operation in a highly functional template that allows us to deliver consistently reliable service. It wasn’t long before Carolyne became familiar with our structure and began working with the staff to proceduralize the repetitive steps we lead our clients through. Even though she didn’t know anything about our business, she rolled up her sleeves, asked the right questions, synthesized the concepts and created easy to follow, accurate procedures.She got along with the team very well and everyone enjoyed working with her. I would recommend Carolyne to anyone who is struggling with their Standard Operating Procedures.”
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About Carolyne Simi
Project Management is in my bones. It’s what I’m wired to do.
I spent my career as a professional Project Manager in the Information Technology space for major Financial Institutions in San Francisco and New York City. It was a good profession while I was an employee of those big banks but an even better profession when I found the courage to launch my own independent consultancy in 1999. That became my first training ground as an entrepreneur.
During those indie consultant days, I would walk into a NY client’s office not knowing their business or their staff. I had to quickly find a way to fit in, figure out what needed to be done, by when, by whom, get the plan established/agreed and then start marching down the implementation isle with a team that technically didn’t report to me. These were complex system implementations affecting one or more departments. When the project finished, I was off to the next client.
Then there came a time when I found myself wanting something different; I wanted a change. I decided to move into Coaching as a career which is when I opened Create Your Encore. But, after a few years, I realized the Project Management skills that served me well in my corporate days were calling me back; this time to serve the growing entrepreneurial community. That’s when I started Your Project Planner.
What you’ll find in Your Project Planner.com is a seasoned, professional Project Manager who has been an entrepreneur for many years and understands what Small Business Owners are up against.
I’m passionate about helping you flourish and create the business of your dreams.